Terms of Service
The official agreement between you and Steven Risher Smith, crafting natural ferments in Jacksonville, FL.
Last Updated: October 26, 2023
1. Introduction
Welcome to Steven Risher Smith. We are dedicated to providing you with wholesome, handcrafted fermented foods and enriching workshops right here in Jacksonville, FL. These Terms of Service govern your use of our website, participation in our workshops, and purchase of our artisanal products. By accessing our services, you signify your understanding and agreement to these terms. Please take a moment to read them carefully, as they outline the mutual responsibilities between us.
2. Product Sales & Ordering
Our commitment is to fresh, small-batch ferments. Here's what you need to know about acquiring them:
- Local Pickup Only: Currently, all sales are exclusively for local pickup at our Jacksonville, FL location unless otherwise explicitly stated during a special event or arrangement. We do not offer shipping for our perishable products.
- The Nature of Fermentation: Our products are alive! Due to the wild and natural processes of fermentation, slight variations in flavor, texture, and appearance may occur from batch to batch. This is a characteristic of true artisanal fermentation and is celebrated as a feature, not a flaw.
- Payment: Full payment is required at the time of order confirmation. We accept various secure payment methods as indicated on our ordering platform.
- Returns & Refunds: Given the perishable and live nature of our fermented foods, all sales are considered final. We take immense pride in the quality of our products. If you have a legitimate quality concern, please contact us directly at san_tatos@hotmail.com within 48 hours of your scheduled pickup. We will review concerns on a case-by-case basis.
3. Workshop Registration & Cancellation
Join us to learn the art of fermentation firsthand! Please note the following regarding our workshops:
- Registration & Payment: To secure your spot in one of our popular workshops, full payment is required upon registration. Spaces are limited to ensure a quality learning experience.
- Cancellation Policy: We understand that plans can change.
- More than 7 Days Notice: For cancellations made seven (7) or more calendar days prior to the scheduled workshop date, you will receive a full refund.
- Less than 7 Days Notice: Cancellations made within seven (7) calendar days of the workshop date are non-refundable. However, your reservation may be transferred to another individual. Please notify us of any transfer at least 24 hours prior to the workshop start time.
- Workshop Changes: Steven Risher Smith reserves the right to cancel or reschedule workshops due to unforeseen circumstances (e.g., instructor illness, insufficient enrollment). Should this occur, participants will be notified promptly and offered a full refund or the option to transfer to a future workshop.
4. Health & Product Disclaimer
IMPORTANT HEALTH DISCLAIMER: The information provided on this website and during our workshops, as well as our products themselves, are not intended to diagnose, treat, cure, or prevent any disease. Our ferments are food products, not medical treatments. The content on this site is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
While many people experience positive benefits from incorporating fermented foods into their diet, individual results may vary. We encourage you to consult with a healthcare professional before making any significant dietary changes, especially if you have pre-existing health conditions or are pregnant or breastfeeding.
5. Intellectual Property & Website Use
All content on this website, including text, graphics, logos, images, and workshop materials, is the property of Steven Risher Smith and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission.
Your use of our website is for personal, non-commercial purposes. You agree not to use the website for any unlawful purpose, or in any way that might damage, disable, or impair the site or interfere with any other party's use of the site.
6. Governing Law
These Terms of Service and any disputes arising out of or related to them or your use of our services will be governed by the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding related to this website or your engagement with Steven Risher Smith shall be brought exclusively in a federal or state court of competent jurisdiction located in Jacksonville, Florida.
7. Changes to These Terms
We may update our Terms of Service from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date at the top of this document. We encourage you to review these Terms periodically for any changes.
8. Contact Us
If you have any questions about these Terms of Service, please do not hesitate to contact us:
Email: san_tatos@hotmail.com
Phone: +1 (517) 213-8671
Address: 4012 ORTEGA FOREST DR, JACKSONVILLE, FL 32210, USA
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